DDM has transformed itself into a Multi.channel Interaction Center, combining more tan 20 years experience, the latest technology and results-oriented professionals that ensure the quality of service that your brand demands.

We offer total transparency and our CRM system allows you online access to visualize the team assigned to your campaign, real-time reporting and the ability to project your campaign’s results.

Our approach is multi-channel and includes inbound and outbound telephone marketing, web chat, WhatsApp, email marketing, SMS and the management of social networks.

  • Customer care
  • Lead & Sales generation
  • Fundraising
  • Community management
  • Market research
  • Database marketing
  • Fulfilment & logistics

We are passionate about the new technologies and at DDM we live by a process of constant updating, closely following the trends that impact upon our forms of interaction.

We understand that to be at the forefront it is important to understand the latest habits and that’s why we work with specialists and digital experts in order to integrate in the best possible way the latest digital tools in the dialogue between the brands and their audience. The essential part of our evolution is what has never changed: personalized and attentive communication in search of the best possible results.

  • Digital Lead& Sales Generation campaigns
  • Email Marketing
  • SMS
  • Digital Marketing campaigns (SEM/SEO)
  • Design of integrated marketing strategies
  • Mobile Marketing

At DDM we enhance interaction with customers at the point of sale stimulating circulation, creating a positive brand experience and promoting the encounter of each product with its buyer.

We execute plans to attract and retain customers at the point of sale, offering them your product or service within a positive and controlled experience that values your brand.

  • Design & production of POP material
  • Salesforce
  • Shopper marketing
  • Visual marketing
  • Mystery Shopper
  • Promotions & brand activation
  • Sponsorship & Event marketing

We manage your brand’s digital conversations in the social networks, listening, monitoring and interacting in order to deliver excellent results.

We implement lead generation strategies which result in a supply of new leads and sales for your company.

 

We build, validate, analyze and protect your databases converting them into strategic sales weapons.