INTELLIGENCE
Our BI division is constantly working on improving the campaigns ROI, analyzing the historical results of millions of interactions and detecting the opportunities to intelligently and profitably distribute the effort.
We provide innovative solutions to achieve intelligent, customized interactions during omnichannel communications with your customers.
Our BI division is constantly working on improving the campaigns ROI, analyzing the historical results of millions of interactions and detecting the opportunities to intelligently and profitably distribute the effort.
Our BI division is constantly working on improving the campaigns ROI, analyzing the historical results of millions of interactions and detecting the opportunities to intelligently and profitably distribute the effort.
We are constantly working on the implementation of innovative solutions, with state-of-the-art tools and infrastructure. We are focused on efficient management, incorporating self-management and automatization solutions, prioritizing customer experience.
We provide the possibility to interact with your customers through the use of multiple contact channels in a sole Omnichannel Contact Centre, achieving a uniform message and registering each interaction in a centralized database.
We are experts in telemarketing sales. We manage all kinds of campaigns such as cross-selling, up selling, inbound and outbound.
Interactions are the basis of our service, product of the relationship with end customers, the technology applied in the different channels and the omnichannel strategy.
We provide a solution to collect from customers in default. We support the whole recovery process, with greater control of late payments.
TOTAL INTERACTIONS
CLAIMS SOLVED
REGISTERED USERS
MANAGEMENT HOURS
The way in which we interact is constantly changing and, therefore, we must create experiences that match the level of more prepared and demanding users.